Terms of use

Info-Nature Mauricie, a not-for-profit organization and manager responsible for the Wabenaki-Andrew Domaine, is bound by a partnership agreement with the Parks Canada Agency, which owns the buildings erected on federal territory.
As we are located on La Mauricie National Park which is a public space open for everyone it might be possible that during your stay you meet some visitors are passing through.
Because our accommodation is community-based, people staying here should expect to share the venue and facilities.A manager is on hand throughout your stay.By accessing the Domain, you agree to the Terms of Use.
Failure to comply with any of these conditions could result in the prohibition of leasing the Estate for future use.

A distance of 3.5 km separates the Saint-Gérard-des-Laurentides parking lot from the Domaine. Since vehicles are prohibited on the trail, this route must be on foot, by bike or by ski and snowshoes.
Canoes are available only at the Domaine.
A comfortable luggage transport or shuttle service can be offered to you during certain periods of the summer.
When transport is requested by a customer, the fees will be charged for all included family members (parents and children), no exception.

Domain reservations are allocated per bed. One person = one bed.
During your stay, you agree to use only the beds of the reserved building.
The formula for allocating beds is first come, first served.
Access to Chalet Wabenaki and Maison Andrew is allowed from 3 pm on the day of arrival until 11 am on the day of departure.
Damage to installations and equipment will be charged to the customer at fault.

Considering our accommodation formula, by staying at the Domaine, the customer agrees to share the premises. Respect for others is therefore paramount.

The name of the person appearing on the invoice is considered to be the “Responsible person”. The latter is therefore our reference for all communications, financial transactions or other.
Information or instructions relating to the stay will be transmitted to the “Responsible” only. The latter must forward this information and instructions to the rest of the group.
It is forbidden to invite other persons, other than the number inscribed on the invoice. Facilities and equipment are strictly reserved for guests of the Domaine.
For all reservations, a person 18 years of age or older must be designated as “Responsible”.

The cellular network is only available inside the Chalet Wabenaki.
A radio communication system is available to the manager in the case of an emergency.
Internet service is not available at the Domaine.
No network is available at the Saint-Gérard-des-Laurentides parking lot, only an emergency telephone is available.

Accommodation at the Domaine is solely for holiday purposes and not for noisy parties.
The curfew is at 11 pm in winter and at midnight in summer.

Info-Nature Mauricie will not be responsible for lost or forgotten items.
Should the customer forget an object in the Domain, the latter will have to pay all transport costs plus taxes to recover them.
If no object is claimed at the end of the season, Info-Nature Mauricie will dispose of it at will.

The customer undertakes all reasonable precautions to protect the integrity of the place and the equipment used.
For safety reason, fireworks are strictly forbidden.
The Domaine’s customers must comply with the no-open-fire banning notices issued by the authorities of La Mauricie National Park.
For safety reasons, only the manager has the authority to allow the use of boats. Otherwise, the client will have to sign a responsibility discharge .
La Mauricie National Park regulations are in effect at the Domaine.

To find out the deadlines for a refund, in the event of a cancellation or a modification, see our policy.
If access to the Domaine (Trail # 3 and # 3A) is closed by the authorities of the Park national de la Mauricie, you will be entitled to an equivalent stay during the current season or the following summer.
If a random draw is required for the distribution of fishing licenses, the client who has not been selected will not be entitled to a refund.
If the fishing season is closed due to quotas on Parker Lake and / or the fishing lake prior to Labor Day, the customer will not be entitled to a refund.
If the customer is evicted during his stay for non-compliance with the conditions of use, he/she will not be entitled to any refund.
Info-Nature Mauricie is not responsible and will not provide any refund due to a power failure resulting from weather condition or other circumstances beyond its control.
Info-Nature Mauricie is not responsible and will not provide any refund due to bad weather conditions, snow storm or other circumstances beyond its control.
Info-Nature Mauricie is not responsible and will not provide any refund in case where the cross-country ski trailhead is not totally open or that the weather conditions are unfavourable to practicing your sport.
There will be no refund for inclement weather or any nuisance resulting from chalet life such as mosquitoes or animal population.